Training

Believe it or not, over 50% of the features on your telephone system are underutilized due to lack of user knowledge.  Why?  It’s one of two things:

  • Improper initial training
  • Employee turnover and lack of replacement training

training at Voicecom PlusWhen we install a system, we train.  Your staff will know, understand and be well practiced at how to make the most out of your investment.  We will help them use your system as a tool to make everyone’s job more efficient.

Voicecom Plus will come to your facility and properly train your employees to use your system to the maximum.  These systems are feature-rich and proper use can save business significant amounts of time and money.  We will familiarize your staff with every aspect of your system.  Our hands-on demonstrations will produce immediate-noticeable results.

support at Voicecom PlusYour staff will be trained on three levels:

  • System Features
  • Office Procedures
  • Telephone Etiquette

Our training staff will give special attention to console attendants and relief attendants.  We will distribute comprehensive user guides for your entire staff.  Furthermore after our trainers leave, our customer service department provides ongoing user training and application support.